Legal

General Terms and Conditions for Driving Schools

This is a convenience translation of the German version of 5 October 2026. The German version is the only legally binding text (clause 16.3).

General Terms and Conditions for Driving Schools

Version of 5 October 2026. It applies from that day to all driving schools that run a profile on todrive.ch. It replaces all earlier versions of these GTC as well as the previously separate terms for courses and for vouchers; their content is now set out in clauses 17 and 18.

A placement accepted before 5 October 2026 is governed by the version that was published when it was accepted (clause 14.2).

1. Contracting parties and scope

1.1 These General Terms and Conditions (hereafter “GTC”) govern the contractual relationship between

DriveLab GmbH
Lauriedhofweg 12, CH-6300 Zug
UID/VAT no. CHE-313.205.027
info@todrive.ch

(hereafter “DriveLab”) and the driving school that runs a profile on the platform todrive.ch (hereafter “driving school”).

1.2 “ToDrive” and “todrive.ch” are marks of DriveLab GmbH. The driving school’s contracting party is DriveLab GmbH alone.

1.3 The contract comes into being when the driving school opens an account in the driving school portal, accepts these GTC and DriveLab activates the account. Running a profile is free of charge and creates no obligation to pay. An obligation to pay arises only when the driving school accepts an enquiry under clause 7.1. By accepting, it acknowledges these GTC in the version published on todrive.ch at that moment; the acceptance screen refers to this. If the driving school offers courses (clause 17) or accepts vouchers (clause 18), it additionally confirms the clause concerned by ticking a box in the driving school portal or on the acceptance screen.

1.4 The offer is addressed exclusively to driving schools and to driving instructors officially recognised in Switzerland. It is not addressed to consumers.

1.5 Terms of the driving school that differ from these apply only if DriveLab has agreed to them in writing.

2. Definitions

Platform — the website todrive.ch including the driving school portal.

Profile — the public presentation of a driving school on the platform, at its own address.

Learner driver — a person looking for a driving school through the platform.

Enquiry — a contact request from a learner driver to a driving school, sent through the platform.

Placement — an enquiry that the driving school has accepted under clause 7.1.

3. What DriveLab provides

3.1 DriveLab runs a platform on which driving schools run a profile and can be found and compared by learner drivers. The profile covers in particular prices, vehicles, languages, meeting point and reviews.

3.2 DriveLab forwards enquiries from learner drivers to the driving school concerned and confirms receipt of the enquiry to the person who sent it.

3.3 No ranking. DriveLab keeps no ranking, awards no grades and does not order profiles by its own judgement. All profiles are shown in the same form and with the same fields. The order within a list follows the criteria the learner driver chose, such as distance, price or rating, not an assessment by DriveLab.

3.4 One award based on fixed values: “Superfahrschule”. It appears automatically on the profile of every driving school whose rating in its Google Business Profile is above 4.8 and that has more than nine reviews there. It rests solely on these two values and not on an assessment by DriveLab, and it disappears again as soon as the values fall below them. DriveLab may change the thresholds; clause 14 applies.

3.5 DriveLab does not owe any particular number of enquiries, any particular turnover or any particular position in search engines.

3.6 DriveLab may develop, change or restrict the scope and functions of the platform. Material changes are announced under clause 14.

4. Access and attribution

4.1 To have a profile on the platform, the driving school runs an account in the driving school portal. It names a natural person who runs the account and keeps the access data confidential. No log-in is needed to accept an enquiry; acceptance happens through the link in the offer message.

4.2 Attribution of acceptance. DriveLab sends the offer message to the e-mail address the driving school has given. The driving school makes sure that only authorised persons have access to this mailbox. An acceptance made through the link sent to this address counts as made by the driving school. It informs DriveLab without delay if it suspects unauthorised access; acceptances that reach DriveLab after this notice do not count as made by the driving school.

4.3 The driving school keeps the details held by DriveLab up to date, in particular e-mail address, telephone number and billing address. Notices sent to the e-mail address last given count as received.

4.4 The driving school can stop receiving offers at any time, by an informal message to info@todrive.ch. From then on it receives no more enquiries for acceptance. Messages about enquiries already accepted, and invoices, are not affected. The profile remains.

5. Duties of the driving school

5.1 The driving school gives truthful information and keeps in particular prices, lesson length and vehicle details up to date.

5.2 The driving school ensures that it holds the permits required to give driving lessons.

5.3 The driving school answers enquiries within a reasonable time. The period in clause 7.2 applies to accepting an enquiry.

5.4 The driving school posts no content that infringes the rights of third parties, breaks the law or is misleading.

6. Content and rights of use

6.1 The driving school alone is responsible for all texts, images and videos it posts. It warrants that it holds the rights of use required and indemnifies DriveLab against claims by third parties.

6.2 The driving school grants DriveLab the non-exclusive right, unlimited in space and time, to use this content to operate and promote the platform, in particular on todrive.ch, in search engines and on social media. The right ends when the profile is deleted; advertising material already published may continue to be used.

6.3 DriveLab may remove obviously incorrect or unlawful content without prior notice.

7. Placement and commission

7.1 What a placement is. A placement exists when DriveLab passes a learner driver’s enquiry to the driving school and the driving school expressly accepts that enquiry. Acceptance happens through the button provided for it in the notification or in the driving school portal and is attributed under clause 4.2. The claim to the commission arises with the acceptance.

7.2 The offer is valid for 24 hours. The driving school may accept an enquiry for 24 hours from the moment the enquiry reaches DriveLab; the offer message goes out immediately afterwards to the e-mail address given under clause 4.3. After that the offer lapses for good. There is no extension, and the lapse costs the driving school nothing and brings it no disadvantage in the directory.

7.3 Before accepting, the driving school receives no details about the person enquiring. The offer message contains the notice of the enquiry and the buttons to accept and decline. Name, telephone number, e-mail address, licence category, preferred way of contact, urgency and message are passed on only on acceptance. Acceptance cannot be withdrawn; clause 7.9 is reserved.

7.4 The same enquiry is offered only once. If the offer lapses or the driving school declines, DriveLab does not offer the same enquiry to any other driving school. DriveLab may suggest other driving schools to the person enquiring; they receive no details about the person in doing so. If the person sends a new enquiry to one of them, that is a placement of its own, with its own period and its own commission.

7.5 Billing address. Before acceptance, DriveLab shows the driving school the amount owed including VAT and its billing address for checking. One click confirms the address and accepts the enquiry. Without this step there is no placement and no commission.

7.6 The profile is free of charge. DriveLab charges no fee for running a profile on the platform. A driving school that accepts no enquiry pays nothing.

7.7 Commission. For each placement the driving school owes a commission of CHF 90.00 plus 8.1% VAT. The VAT is rounded to five centimes; the invoiced amount is CHF 97.30 (commission CHF 90.00, VAT CHF 7.30). No further costs arise. If the statutory rate of VAT changes, the invoiced amount changes accordingly; the commission of CHF 90.00 stays the same.

7.8 The commission is owed regardless of success. It is owed for the placement and for passing on the contact, regardless of whether a training contract comes about between the driving school and the person enquiring and whether the person takes driving lessons. The parties agree this in derogation from the success-based nature of a broker’s fee.

7.9 Refund. The commission is in principle not refunded. DriveLab does, however, refund it if the contact details passed on are demonstrably wrong, if the enquiry was created abusively or if the person placed ends the training with the driving school after fewer than three driving lessons. The driving school reports this to info@todrive.ch within 30 days of the placement and provides evidence on request.

7.10 No claim arises, on the other hand, if the person placed does not answer or cannot be reached, or decides against the driving school. What is paid for is the placement of the contact, not a training contract (clause 7.8).

7.11 With a refund, the right to continue using the contact lapses.

7.12 After the placement it is up to the driving school alone to keep the person placed for the duration of the training.

7.13 If the driving school nevertheless expressly accepts a placement after the contract has been terminated, the commission is owed.

7.14 DriveLab may agree a different commission in individual cases. Such agreements require the written form.

7.15 Voucher enquiries. For enquiries to which a driving lesson voucher from todrive.ch is attached, clause 18 applies in addition.

8. Invoicing, payment, default

8.1 Invoices are issued in Swiss francs to the billing address confirmed under clause 7.5.

8.2 No advance payment is provided for. DriveLab invoices the commission after acceptance. Invoices are payable by the due date stated on them, or, if none is stated, within 30 days of the invoice date.

8.3 Objections must be raised in writing before the due date; otherwise the invoice counts as accepted.

8.4 Reminders. If payment is not made, the driving school receives a first reminder with a fee of CHF 30.00 and then a second reminder with a fee of CHF 60.00 plus CHF 10.00 for sending it by registered post.

8.5 If payment is still not made three days after the second reminder, DriveLab may block the profile and start debt collection proceedings. The driving school bears the resulting costs.

8.6 DriveLab may transfer or assign claims for collection.

9. Reviews

9.1 Reviews from two sources appear on a profile. Reviews submitted through todrive.ch, and reviews from the driving school’s Google Business Profile, which DriveLab retrieves regularly and shows unchanged. DriveLab gives no guarantee that either is accurate.

9.2 Reviews submitted through todrive.ch are checked by DriveLab for obvious abuse and removed if they are unlawful or are recognisably not based on an actual experience.

9.3 DriveLab can neither change nor remove reviews from the Google Business Profile. They are taken over afresh with every retrieval. Anyone objecting to such a review contacts Google; at the driving school’s request DriveLab may exclude it from display as soon as the technical means for this exist.

9.4 The driving school neither writes reviews itself nor has them written, nor makes their submission conditional on anything in return.

10. Availability

10.1 DriveLab endeavours to keep the platform running with as few interruptions as possible, but does not owe any particular availability.

10.2 Maintenance work and faults can lead to interruptions. They give rise to no claim for compensation.

11. Liability

11.1 DriveLab is liable for damage only in the case of intent or gross negligence.

11.2 Liability for loss of profit, loss of data and other indirect damage is excluded to the extent permitted by law.

11.3 DriveLab is not a party to the contract between the driving school and the learner driver and is not liable for its performance.

11.4 DriveLab does not check the details given by persons enquiring for accuracy. Clause 7.9 is reserved.

11.5 DriveLab is not liable for the content of third-party websites that are referred to.

11.6 Liability for personal injury is reserved in every case.

12. Data processing

12.1 DriveLab processes personal data under the Swiss Federal Act on Data Protection (FADP) in the version in force since 1 September 2023. Details are set out in the privacy policy.

12.2 DriveLab processes the driving school’s data to provide the services, to administer the contract, for invoicing and for the security of operations.

12.3 Where data is disclosed to third parties or transferred abroad, this happens only as far as the FADP permits, and only to recipients with adequate data protection or with contractual guarantees.

12.4 The driving school uses the personal data passed on with a placement solely to answer the specific enquiry and, if a training relationship results, to carry it out. It does not pass the data on to third parties, does not use it for advertising, does not add it to mailing lists and does not sell it. It is responsible for its own processing; it deletes the data when it is no longer needed to answer the enquiry and no statutory retention obligation applies.

12.5 If the driving school passes personal data of third parties to DriveLab, it ensures that it is entitled to do so.

13. Term and termination

13.1 The contract is concluded for an indefinite period.

13.2 Either party may terminate at any time with 30 days’ notice to the end of a month. Notice is given in writing or by e-mail to info@todrive.ch.

13.3 DriveLab may terminate the contract without notice and block the profile if the driving school uses the platform unlawfully or in breach of contract or is in default with payments.

13.4 Commission claims that have already arisen are not affected by termination.

13.5 After the contract ends, the profile is removed from the platform. Data that must be kept for legal reasons remains stored for the statutory periods.

14. Changes to these GTC

14.1 DriveLab may change these GTC. Changes are announced at least 30 days in advance in a suitable form, in particular by e-mail to the address given under clause 4.3.

14.2 A single placement is governed by the version published on todrive.ch at the time of acceptance. The acceptance screen states the amount owed; a change in the commission does not affect an offer already delivered.

14.3 If the driving school does not agree with a material change, it may terminate the contract within 30 days of the notice, with effect from the date the change comes into force. Without objection in time, the changes count as accepted.

15. Other provisions

15.1 Severability. If a provision of these GTC is invalid, the remaining provisions stay in force. The invalid provision is replaced by a valid one that comes closest to its economic purpose.

15.2 Written form. Changes to the contract require the written form. E-mail suffices, unless these GTC provide otherwise.

15.3 Assignment. DriveLab may transfer rights and duties under this contract to a successor company. The driving school requires DriveLab’s consent to do so.

16. Governing law and place of jurisdiction

16.1 The contract is governed exclusively by Swiss law, to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG).

16.2 The exclusive place of jurisdiction is Zug.

16.3 The German version of these GTC is the authoritative one. Translations serve comprehension only; in the event of any discrepancy, the German wording applies.

17. Courses through todrive.ch

This clause applies to driving schools that offer their courses (first-aid course, traffic awareness course VKU, motorcycle basic course, CZV further training) for online booking through todrive.ch. The driving school confirms it by saving its payout account in the driving school portal and ticking the box “I accept the conditions for courses”.

17.1 Offer. The driving school offers its courses for online booking through todrive.ch. Dates, places and prices it enters in the portal are binding on it.

17.2 Contract and collection. The course contract is concluded between the driving school and the participant. The driving school authorises DriveLab GmbH, Lauriedhofweg 12, 6300 Zug (todrive.ch), to collect the course fees in its name and to trigger refunds in its name under the terms for courses (in German). The driving school asks persons who have paid through todrive.ch for no further payment.

17.3 Remuneration. todrive.ch receives 25% of the course fee as placement commission. From the remainder, the following are deducted: the VAT on the commission (currently 8.1%) and a payment fee of 2% of the course fee. todrive.ch pays the remaining amount to the driving school.
Example: course fee CHF 120.00 – commission CHF 30.00 – VAT CHF 2.43 – payment fee CHF 2.40 = payout CHF 85.17.

17.4 Statement and payout. todrive.ch settles monthly, for all courses that took place in the previous month, with a breakdown per course and participant. The payout is made within 10 days of the end of the month to the account saved in the portal.

17.5 Cancellations by participants. If a person cancels in time (up to 7 days before the course starts), they receive the course fee back less a 2% handling fee; this booking results in neither a payout to the driving school nor a commission. Compensation for late cancellation or no-show is settled like course fees.

17.6 Cancellation by the driving school. If the driving school cancels a course or deletes it in the portal, todrive.ch refunds the full course fee to all participants. The driving school bears the payment fees of these bookings (2% of the course fee); they are deducted from the next payout.

17.7 Duties of the driving school. The driving school holds the courses as advertised, holds the necessary permits and enters cancellations or changes in the portal at once.

18. Driving lesson vouchers

This clause applies to driving schools that accept driving lesson vouchers from todrive.ch. The driving school confirms it when it accepts a voucher enquiry for the first time and ticks the box “I accept the conditions for vouchers”. For voucher enquiries it applies in addition to clause 7 (clause 7.15).

18.1 Vouchers. ToDrive.ch, operated by DriveLab GmbH, Lauriedhofweg 12, 6300 Zug, sells driving lesson vouchers of CHF 50 to CHF 1,000 on todrive.ch in its own name. A voucher is valid for two years from purchase. Whoever holds a voucher (hereafter “holder”) can redeem it at a driving school that accepts it.

18.2 Voucher enquiries. A voucher enquiry is an enquiry through todrive.ch to which the holder attaches a paid voucher. The message to the driving school identifies it as such and states the value of the voucher. Clauses 7.1 to 7.4 apply to the period, the details of the person enquiring and acceptance. Nothing changes for enquiries without a voucher.

18.3 Acceptance and redemption. When the driving school accepts a voucher enquiry, the voucher is redeemed with it. For the placement it owes, as for every enquiry, the commission under clause 7.7 (CHF 90.00 plus VAT). For vouchers redeemed before 6 October 2026, no commission under clause 7.7 arises.

18.4 The holder’s credit. By accepting, the driving school undertakes to credit the holder with the full value of the voucher as credit for driving lessons, at the prices shown on its profile. It charges no fee for this and does not pay the credit out in cash. The credit can be used for at least two years from redemption.

18.5 Remuneration. For each redeemed voucher, ToDrive.ch pays the driving school the full value of the voucher, without deduction. For vouchers redeemed before 6 October 2026, the version published when they were accepted applies (clause 18.12).

18.6 Payout account. When it accepts a voucher for the first time, the driving school gives an account (IBAN) in the name of the driving school or of its owner. After that it can change it only in the driving school portal. Payments to the account last given discharge ToDrive.ch.

18.7 Statement and payout. ToDrive.ch settles monthly. The statement covers all vouchers that the driving school redeemed by the end of the month and whose purchase price reached ToDrive.ch more than 30 days earlier; the others follow in the next statement. It lists for each voucher the code, the date of redemption, the value and the payout. The payout is made within 10 days of the end of the month. Objections must be raised in writing within 30 days of receiving the statement; otherwise it counts as accepted.

18.8 Cancelling a redemption. ToDrive.ch may cancel a redemption and release the voucher again, as long as it has not yet been paid out:

  • if the driving school cannot reach the holder within 30 days of acceptance and reports this to ToDrive.ch;
  • if the voucher was used abusively;
  • if the driving school ceases business or can no longer give driving lessons before the credit has been used.

With the cancellation, the payout and the obligation under clause 18.4 lapse.

18.9 End of contract. If the contract with the driving school ends, the obligation under clause 18.4 for vouchers already accepted, and the claim to their payout, remain. Open voucher enquiries lapse; the vouchers become free again. The badge under clause 18.11 is removed.

18.10 Vouchers not redeemed. The value of a voucher that is not redeemed by its expiry remains with ToDrive.ch. Credit that is not used at the driving school after redemption remains with the driving school.

18.11 Badge “accepts todrive vouchers”. A driving school that declares that it accepts vouchers in principle receives the badge “accepts todrive vouchers” on its profile and appears on the voucher page. The declaration is made by clicking the link that ToDrive.ch sends it for this purpose. It creates no obligation to accept any single voucher enquiry and can be withdrawn at any time: through the same link while it is valid, with immediate effect, or by e-mail to info@todrive.ch; the badge is then removed within two working days. The driving school can accept voucher enquiries even without the badge.

18.12 Changes. ToDrive.ch may change this clause. Clause 14 applies. A single voucher is governed by the version published when it was accepted.

DriveLab GmbH, Zug — 5 October 2026