This is a convenience translation. The German version is the only legally binding text.
General Terms and Conditions for Driving Schools
Version of 10 September 2026. It replaces the version of
June 2022. For driving schools that already ran a profile before that date it applies from
10 October 2026; until then the previous version applies.
These terms apply to enquiries that reach DriveLab from the moment they come into force.
No commission arises for placements made before that.
1. Contracting parties and scope
1.1 These General Terms and Conditions (hereafter “GTC”) govern the
contractual relationship between
DriveLab GmbH
Lauriedhofweg 12, CH-6300 Zug
UID/VAT no. CHE-313.205.027
info@todrive.ch
(hereafter “DriveLab”) and the driving school that runs a profile on the platform
todrive.ch (hereafter “driving school”).
1.2 “ToDrive” and “todrive.ch” are marks of DriveLab GmbH.
The driving school’s contracting party is DriveLab GmbH alone.
1.3 The contract comes into being when the driving school opens an account in the
driving school portal, accepts these GTC and DriveLab activates the account. Running
a profile is free of charge and creates no obligation to pay.
An obligation to pay arises only when the driving school accepts an enquiry under
clause 7.1. By accepting, it acknowledges these GTC in the version published on
todrive.ch at that moment; the acceptance screen says so.
1.4 The offer is addressed exclusively to driving schools and to driving instructors
officially recognised in Switzerland. It is not addressed to consumers.
1.5 Terms of the driving school that differ from these apply only if DriveLab has
agreed to them in writing.
2. Definitions
Platform — the website todrive.ch including the driving school portal.
Profile — the public presentation of a driving school on the
platform, at its own address.
Learner driver — a person looking for a driving school through the
platform.
Enquiry — a contact request from a learner driver to a driving school,
sent through the platform.
Placement — an enquiry that the driving school has accepted under
clause 7.1.
3. What DriveLab provides
3.1 DriveLab runs a platform on which driving schools can keep a profile and be found
and compared by learner drivers. The profile covers in particular prices, vehicles,
languages, meeting point and reviews.
3.2 DriveLab forwards enquiries from learner drivers to the driving school concerned
and confirms receipt of the enquiry to the person who sent it.
3.3 No ranking. DriveLab keeps no ranking, awards no grades and does
not order profiles by its own judgement. All profiles are shown in the same form and with
the same fields. The order within a list follows the criteria the learner driver chose,
such as distance, price or review score, not a judgement by DriveLab.
3.4 One label based on fixed values: “Superfahrschule”.
It appears automatically on the profile of every driving school whose rating in its
Google Business Profile is above 4.8 and which has more than nine reviews there. It rests
on these two values alone and not on any assessment by DriveLab, and it disappears again
as soon as the values fall below them. DriveLab may change the thresholds; clause 14 applies.
3.5 DriveLab owes no particular number of enquiries, no particular turnover and no
particular position in search engines.
3.6 DriveLab may develop, change or restrict the scope and the functions of the platform.
Material changes are communicated in accordance with clause 14.
4. Access and attribution
4.1 To hold a profile on the platform, the driving school keeps an
account in the driving school portal. It names a natural person who runs the
account and keeps the login details confidential. Accepting an enquiry does not require
a login; it happens through the link in the offer message.
4.2 Attribution of an acceptance. DriveLab sends the offer message to
the e-mail address given by the driving school. The driving school makes sure that only
authorised people have access to that mailbox. An acceptance made through the link
sent to that address counts as made on behalf of the driving school. It informs
DriveLab without delay if it suspects unauthorised access; acceptances that reach DriveLab
after that notice do not count as made on its behalf.
4.3 The driving school keeps the details held by DriveLab up to date, in particular the
e-mail address, telephone number and invoicing address. Messages sent to the last e-mail
address given count as received.
4.4 The driving school can stop receiving offers at any time, with an
informal message to info@todrive.ch. From that moment it receives no further enquiries to
accept. Messages about enquiries already accepted, and invoices, are not affected. The
profile stays in place.
5. Duties of the driving school
5.1 The driving school gives truthful information and keeps prices, lesson length and
vehicle details up to date.
5.2 The driving school makes sure that it holds the permits required to give driving
instruction.
5.3 The driving school answers enquiries within a reasonable time. For accepting an
enquiry, the deadline in clause 7.2 applies.
5.4 The driving school posts no content that infringes the rights of third parties,
breaks the law or is misleading.
6. Content and rights of use
6.1 The driving school alone is responsible for all texts, images and videos it posts.
It warrants that it holds the necessary rights of use and indemnifies DriveLab against
claims by third parties.
6.2 The driving school grants DriveLab the non-exclusive right, unlimited in place and
time, to use this content to run and to promote the platform, in particular on todrive.ch,
in search engines and in social media. The right ends when the profile is deleted;
advertising material already published may continue to be used.
6.3 DriveLab may remove obviously incorrect or unlawful content without prior notice.
7. Placement and commission
7.1 What a placement is. A placement exists when DriveLab passes a
learner driver’s enquiry to the driving school and the driving school expressly accepts
that enquiry. Acceptance happens through the button provided for it in the notification
or in the driving school portal and is attributed under clause 4.2. The claim to the
commission arises with the acceptance.
7.2 The offer is valid for 24 hours. The driving school may accept an
enquiry for 24 hours from the moment the enquiry reaches DriveLab;
the offer message goes out immediately afterwards to the e-mail address given under
clause 4.3. After that the offer lapses for good. There is no extension, and the lapse
costs the driving school nothing and brings it no disadvantage in the directory.
7.3 Before accepting, the driving school receives no details about the
person enquiring. The offer message contains the notice of the enquiry and the
buttons to accept and to decline. Name, telephone number, e-mail address, licence
category, preferred way of being contacted, urgency and message are passed on only with
the acceptance. An acceptance cannot be withdrawn; clause 7.9 is reserved.
7.4 The same enquiry is offered only once. If the offer lapses or the
driving school declines, DriveLab offers the same enquiry to no other driving school.
DriveLab may suggest other driving schools to the person enquiring; they receive no
details about that person. If the person then sends a new enquiry to one of them, that is
a placement of its own, with its own deadline and its own commission.
7.5 Invoicing address. Before the acceptance, DriveLab shows the driving
school the amount owed including VAT and its invoicing address for checking. One click
confirms the address and accepts the enquiry. Without that step there is no placement and
no commission.
7.6 The profile is free. DriveLab charges no fee for running a profile
on the platform. A driving school that accepts no enquiry pays nothing.
7.7 Commission. For each placement the driving school owes a commission
of CHF 90.00 plus 8.1% VAT.
VAT is rounded to five centimes; the invoiced amount is CHF 97.30
(commission CHF 90.00, VAT CHF 7.30). No further costs arise. If the statutory rate of VAT
changes, the invoiced amount changes accordingly; the commission of CHF 90.00 stays
unchanged.
7.8 The commission is owed regardless of the outcome. It is owed for the
placement and for passing on the contact, whether or not a training contract comes about
between the driving school and the person enquiring, and whether or not that person takes
driving lessons. The parties agree this in departure from the success-dependent nature of
a broker’s fee (Mäklerlohn).
7.9 Refund. As a rule the commission is not refunded. DriveLab does refund
it, however, if the contact details passed on are demonstrably wrong, if the enquiry was
created abusively, or if the person placed ends their training with the driving
school after fewer than three driving lessons. The driving school reports this to
info@todrive.ch within 30 days of the placement and provides evidence on request.
7.10 No claim arises, by contrast, if the person placed does not reply or cannot
be reached, or if they decide against the driving school. What is paid for is the
placing of the contact, not a training contract (clause 7.8).
7.11 With a refund, the right to make further use of the contact ends.
7.12 After the placement, keeping the person placed for the duration of the training is
a matter for the driving school alone.
7.13 If the driving school expressly accepts a placement after the contract has been
terminated, the commission is owed.
7.14 DriveLab may agree a different commission in an individual case. Such agreements
require the written form.
8. Invoicing, payment, default
8.1 Invoices are issued in Swiss francs to the invoicing address confirmed under
clause 7.5.
8.2 No advance payment is foreseen. DriveLab invoices the commission
after the acceptance. Invoices are payable by the due date shown, or, where none is shown,
within 30 days of the invoice date.
8.3 Objections must be raised in writing before the due date; otherwise the invoice counts
as accepted.
8.4 Reminders. If payment is not made, the driving school receives a first
reminder with a fee of CHF 30.00 and after that a second reminder with a fee of CHF 60.00
plus CHF 10.00 for registered postage.
8.5 If payment is still not made three days after the second reminder, DriveLab may block
the profile and start debt enforcement proceedings (Betreibung). The driving school bears
the costs this causes.
8.6 DriveLab may hand claims to a collection agency or assign them.
9. Reviews
9.1 Reviews from two sources appear on a profile.
Reviews given through todrive.ch, and reviews from the driving school’s Google Business
Profile, which DriveLab fetches regularly and displays unchanged. DriveLab gives no
warranty as to the accuracy of either.
9.2 Reviews given through todrive.ch are checked by DriveLab for obvious
abuse and removed if they are unlawful or plainly not based on an actual experience.
9.3 Reviews from the Google Business Profile can be neither changed nor removed
by DriveLab. They are taken over afresh with every fetch. Anyone objecting to such
a review should turn to Google; DriveLab can exclude it from display at the driving school’s
request as soon as the technical means for that exist.
9.4 The driving school neither writes reviews itself nor has them written, nor does it make
the writing of a review conditional on anything in return.
10. Availability
10.1 DriveLab endeavours to run the service with as few interruptions as possible, but owes
no particular level of availability.
10.2 Maintenance work and faults can lead to interruptions. No claim to compensation arises
from them.
11. Liability
11.1 DriveLab is liable for damage only in cases of intent or gross negligence.
11.2 Liability for lost profit, loss of data and other indirect damage is excluded so far
as the law permits.
11.3 DriveLab is not a party to the contract between the driving school and the learner
driver and is not liable for its performance.
11.4 DriveLab does not check the details given by the people enquiring for accuracy.
Clause 7.9 is reserved.
11.5 DriveLab is not liable for the content of third-party websites it links to.
11.6 Liability for personal injury is reserved in every case.
12. Data processing
12.1 DriveLab processes personal data under the Swiss Data Protection Act (DSG) in the
version in force since 1 September 2023. The details are set out in the
privacy policy.
12.2 DriveLab processes the driving school’s data in order to provide the services, to
administer the contract, to issue invoices and to keep the operation secure.
12.3 Data are disclosed to third parties or transferred abroad only so far as the DSG allows,
and only to recipients with adequate data protection or with contractual guarantees.
12.4 The driving school uses the personal data passed on with a placement solely to
answer the specific enquiry and, where a training relationship arises from it, to carry that
relationship out. It does not pass the data to third parties, does not use them for
advertising, does not add them to mailing lists and does not sell them. It is responsible for
its own processing; it deletes the data once they are no longer needed to answer the enquiry
and no statutory retention duty applies.
12.5 If the driving school passes personal data of third parties to DriveLab, it makes sure
that it is entitled to do so.
13. Term and termination
13.1 The contract is concluded for an indefinite period.
13.2 Either party may terminate at any time with 30 days’ notice to the end of a month.
Notice is given in writing or by e-mail to info@todrive.ch.
13.3 DriveLab may terminate the contract with immediate effect and block the profile if the
driving school uses the platform unlawfully or in breach of contract, or is in default with
payments.
13.4 Claims to commission that have already arisen are not affected by a termination.
13.5 After the contract ends, the profile is removed from the platform. Data that must be
kept for legal reasons remain stored for the statutory periods.
14. Changes to these GTC
14.1 DriveLab may change these GTC. Changes are announced at least 30 days in advance in a
suitable form, in particular by e-mail to the address given under clause 4.3.
14.2 For an individual placement, the version published on todrive.ch at the moment
of acceptance applies. The acceptance screen states the amount owed; a change to the
commission has no effect on an offer already sent.
14.3 If the driving school does not agree with a material change, it may terminate the
contract within 30 days of the announcement, with effect from the date the change takes
effect. Without an objection within that period, the changes count as accepted.
15. Other provisions
15.1 Severability. If a provision of these GTC is invalid, the remaining
provisions stay in force. The invalid provision is replaced by a valid one that comes closest
to its economic purpose.
15.2 Written form. Changes to the contract require the written form. E-mail
suffices, unless these GTC provide otherwise.
15.3 Assignment. DriveLab may transfer rights and duties under this contract
to a successor company. The driving school requires DriveLab’s consent to do so.
16. Governing law and place of jurisdiction
16.1 The contract is governed exclusively by Swiss law, to the exclusion of the United
Nations Convention on Contracts for the International Sale of Goods (CISG).
16.2 The exclusive place of jurisdiction is Zug.
16.3 The German version of these GTC is the authoritative one.
Translations serve comprehension only; in the event of any discrepancy, the German wording
applies.
DriveLab GmbH, Zug — 10 September 2026